Privacy Policy

Who we are

Our website address is: It is owned and operated by Greyfriars Court Ltd. You can contact us by telephone on 01273 472201 or by email at

What personal data we collect and why we collect it


This website does allow users to leave comments.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We retain any information sent to us through our Contact form for the sole purpose of replying to your enquiry.

Cookies and Analytics

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our website uses Google Analytics to improve our marketing and advertising and to improve and optimise the functionality of our website. Google uses a cookie to provide analytics. We have enabled Google’s remarketing advertising features and Google Analytics Demographics and Interest Reporting. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. Google Analytics only collects the IP address assigned to you on the date you visit our website, no other identifying information is collected. For more information on how Google collects your data, visit

To provide website visitors with the ability to prevent their data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.

Embedded content from other websites

Our website uses Google’s Maps API. When the maps are loaded your IP address is sent to Google. You can find Google’s privacy policy here.

Who we share your data with

Contact form submissions are checked with Google’s reCAPTCHA spam protection service. The sharing party’s IP address will be shared with that service. You can find

The Google Maps API uses your IP address in order to load maps on the website.

Google’s privacy policy here.

How long we retain your data

Any correspondence sent to us using the contact forms on our website will be retained for up to one year.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitors who have contacted us through one of the contact forms on this website can request that their correspondence is deleted.

Where we send your data

Contact form submissions are checked with Google’s reCAPTCHA spam protection service.

Your contact information

If you wish to contact us with privacy-specific concerns please email us at or call 01273 472201 and request to speak to the manager.

Our data protection officer is Mrs Lorraine Reynolds.
Telephone: 01273 472201

How we protect your data

Your data is stored in a secure database. Standard security measures have been taken to protect the data, including strong passwords, and two-factor authentication where relevant.

What third parties we receive data from

We do not receive any data from third parties.


Our supervisory authority is the UK’s Information Commissioner’s Office (ICO).
Phone number: +44 1625 545 745